Customer stories

“iController is very transparent and user-friendly. The team is always ready for advice on how to use the tool as efficiently as possible, creating clear time savings in our department. Despite the size of H. Essers, we now have a clear picture of our debtor portfolio and this at various levels. Especially our Business Unit managers are satisfied with the extensive reporting.”

“iController offers a total solution, which makes our credit management a lot easier. The company listens to our needs and responds well to them, also on an international level. We saw a major impact of the implementation of the iController software on our credit management. Indeed, our DSO ratio has evolved from 41 to 28 days, meaning that invoices are paid on average 13 days faster than before. Moreover, the number of overdue invoices has decreased from 60% to 40%”

“Good management of company capital is essential in our fast-growing organization. Thanks to iController, we have been able to seriously optimize the follow-up of our debtors. The time we save as a result is used to focus on the real problem cases. But especially also on preventing these big-workload cases because we can react more quickly to them.”

“Before we became an iController client in 2015, the debtor management process was carried out manually. Twice a month, for example, we exported the due date balance from the accounting package and took manual notes on our calls. Very cumbersome and inefficient! Debtor management will always be hard work. But whereas it used to be an endless mountain that had to be conquered twice a month, it is now a continuous process with a few easily digestible chunks every day.”