Rebranding iController to Billtrust Collections
Go to: General International FAQs
Go to: iController FAQs
General International FAQs
Q | Who is Billtrust?
A | Billtrust is an American market leader in the automation of accounts receivable administration and integrated payments. Billtrust provides a full order-to-cash platform with products and solutions for:
● Orders (eCommerce)
● Cash Application
Q | Why did iController and Billtrust decide to work together?
A | Billtrust wants to work with cutting-edge companies in the AR space to add innovative technology to the Billtrust family of products. Billtrust’s large customer base, public company status, and comprehensive order-to-cash platform provide iController with the backing and resources to grow.
Q | Will all the operations and support for my product be moved to the United States?
A | No. Billtrust provides a global platform supported by local teams. The existing development and support resources in Europe will continue to support you as they always have. We may add resources in the U.S. to assist as we grow, but rest assured that support, operations, and development will be centered in Europe.
Q | What is Billtrust’s global presence?
A | Billtrust has 791 global employees across 7 countries in North America and Europe. We have over 2300 customers and support over 9.5 million buyers, with more than $1 trillion invoice dollars processed.
Q | What is Billtrust’s strategy for international expansion?
A | The same Billtrust cash flow solutions that made doing business in the U.S. easier and more efficient are now benefiting from internationalization. Our new international development teams, product leaders and service organizations are infusing Billtrust’s AR automation and B2B payments technologies with new capacities, while focusing on:
● Using local language options when invoicing to ensure clarity in communications, with over 13 different languages and 40 countries supported.
● Integrating all local tax and compliance requirements.
● Global currency options.
Q | Why is the iController name changing?
Q | What changes will I see in the product?
A | Within the product, the iController logo will be removed and replaced with the Billtrust logo.